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Field / Shop Mechanic

California, California
Magnum Search Group has partnered with a specialty equipment dealer in Heavy Equipment. We are in search of both Shop/Field Technicians to join their team in Sacramento; Reading/Anderson; San Francisco/Oakland; Los Angeles/Placentia and Fresno, CA.
  
Responsibilities:
  • Perform diagnosis, repair, and reconditions of machine systems and components.
  • Complete thorough documentation of all reports and forms required for work assignments
  • Communicate machinery problems and resolutions to supervisor and customers
  • Utilize computer programs to effectively complete assignments
  • Seek and participate in appropriate training opportunities, local and off-site
  • Follow all safety rules and regulations in performing work duties
  • Maintain technical and product knowledge
  • Completion of competency assessments as required
  • Analyze customer complaints, by identifying the facts
  • Identify customer service opportunities and implement solutions
  • Perform other duties as assigned by direct supervisor in a professional and efficient manner
  • Upsell jobs during the repair process
  • Present a positive and professional image of the company in the presence of customers and community

Compensation:
  • Competitive wage and benefits packages, including medical, dental and vision
  • 401K
  • Tool allowance
  • Education assistance
  • Flexible spending account
  • Paid vacation
  • Sick and personal time

Please send resumes to raul@magnumsearch.com
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